Shipping Policy
This Shipping Policy outlines the terms related to delivery of products purchased from our website.
1. Delivery Coverage
Pan India shipping.
2. Order Processing Time
Orders are processed within 24 to 48 hours of confirmation (business days).
3. Estimated Delivery Time
3– 5 business days from the date of shipment, depending on location.
4. Shipping Charges
Free shipping on orders above ₹ 499.
For orders below ₹ 499, courier charges – ₹ 50 shall apply.
5. Courier Partner & Tracking
Shiprocket (aggregator) is used to allocate a suitable courier partner.
Tracking details will be shared via Email / SMS once dispatched.
6. Delays & Force Majeure
Delivery timelines are estimates. We are not liable for delays due to courier operational issues, weather, strikes, or other force majeure events.
7. International Shipping
Not available currently; We will notify you once it is in operation.
At SPORTELO, we strive to display accurate product images however, slight variations in color or design may occur due to lighting or screen differences. We also endeavor to provide high-quality products, and all our products undergo multiple quality checks before being dispatched to our customers.
